FAQ

HOW CAN WE HELP?

1. What size should I order if I am in between sizes?

If you are in between sizes it is recommended by the manufacturer that you size down to the next whole size.

2. Do I have to sign for delivery?

Yes, all orders require a signature.

3. Is there a store in my area?

Nope! We don’t have.

4. Do you charge for shipping and sales tax?

We do not charge sales tax.

5. Do you ship internationally?

Yes, we provide worldwide shipping.

6. Are all your items in stock?

Yes, but occasionally the stock levels might reduce due to demand. If for any reason an Item is still displayed and you pay then we will contact you as quickly as possible and refund you

7. Where do I return my item?

Please ask a request feedback now on our website, we will reply to you by email including the return information.

8. How long will it take to process my return?

We process all returns in the order they are received, and we do process them as quickly as possible. On all returns and exchanges, processing may take up to 7 days.

9. What if I have worn the products? Can I still return them?

No. We cannot take back worn things, as we will not be able to resell them. If worn items are sent back to us they will be shipped back to you at your expense. All items asking for return should be in new condition, including package.

10. I do not have a PayPal account?

We only accept PayPal online payment right now, please just register a new one for your further use.It can support visa,mustard,amex,discover.

11. What if i am not available on my delivery date?

If you are not available to sign for your order then it will be returned to your local post office for an automatic delivery, or an arrangement made by yourself.

12. What if my items are faulty?

It won’t happened because we will check all details before shipment.

13. Do you have a secure server? Am I safe submitting my credit card information to you over the Internet?

Yes, you are safe submitting your credit card information over the Internet. Our websites are hosted by Pair Networks. Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.

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